Brainstorm ways a movie theater chain could grow its revenue.
Sort ideas into more visits, better ticket pricing, more spend per visitor and income from non moviegoers. Think weekday subscriptions, showtime pricing, a real food and bar menu and private rentals. Start with food and subscriptions, since studios take much of each ticket.
See this answer go from 50 to 90
Example answer
50/100
Sure, I can think of a few ideas.
A subscription, where a monthly fee covers a set number of films, brings people back in slow weeks. They could also show concerts, live sports and classic films on nights when the new releases are thin.
Charge more for the best seats and for opening weekend, and less for a Tuesday matinee.
Food and drink is where the margin is. They could add a proper food and bar menu and let people order from their seat.
Rent screens out for company meetings, birthday parties and private screenings. They could also advertise more and open new locations. Those are the main ones.
What holds it back
The ideas are reasonable but they arrive as a flat list in no order, with advertising and new locations tacked on. There is no way to tell what's missing or which idea matters most.
Let me organise this before I list ideas. A theater's revenue is visits times what each visitor spends, on the ticket and then on food and drink, plus what it earns from people other than moviegoers. So I'll use four buckets. The first is more visits. A subscription, where a monthly fee covers a set number of films, brings people back in slow weeks. They could also show concerts, live sports and classic films on nights when the new releases are thin. The second is ticket pricing. Charge more for the best seats and for opening weekend, and less for a Tuesday matinee. Premium formats, like bigger screens and recliner seats, let the people who care pay more. The third is spend beyond the ticket. Food and drink is where the margin is. They could add a proper food and bar menu and let people order from their seat. The fourth is revenue that doesn't come from moviegoers. Rent screens out for company meetings, birthday parties and private screenings. And sell more advertising on screen and in the lobby. Those are the four areas I'd look at, and I'd size each one to see which is biggest.
Let me organise this before I list ideas. A theater's revenue is visits times what each visitor spends, on the ticket and then on food and drink, plus what it earns from people other than moviegoers. So I'll use four buckets. It could also open sites, but I'll stick to the ones it has. The first is more visits. A subscription, where a monthly fee covers a set number of films, brings people back in slow weeks. Weekday afternoons are likely emptiest, so I'd aim offers at people free then, like seniors and students. They could also show concerts, live sports and classic films on nights when the new releases are thin. The second is ticket pricing. Charge more for the best seats and for opening weekend, and less for a Tuesday matinee. Premium formats, like bigger screens and recliner seats, let the people who care pay more. One flat price gives money away on Saturday night and turns people away on Tuesday. The third is spend beyond the ticket. Food and drink is where the margin is. I believe much of each ticket goes to the studio, and the theater keeps the popcorn money. They could add a proper food and bar menu and let people order from their seat. The fourth is revenue that doesn't come from moviegoers. Rent screens out for company meetings, birthday parties and private screenings. And sell more advertising on screen and in the lobby. I'd start with food and drink and the subscription. Food and drink needs much less investment than new seats, and most of each extra dollar is profit. The subscription adds visits, and each one is another trip past the counter, provided the fee is set so frequent visitors don't pay less than today. Recliners can wait, since they need capital and remove seats. To test this I'd ask for occupancy by day and showtime, and food spend per visitor.
What the interviewer listens for
- Do you set up buckets before giving ideas?
- Do the buckets cover the ground without overlapping?
- Are the ideas concrete and specific to a theater?
- Do you say which you would pursue first and why?
- Do you stop at a sensible number of ideas?
Common mistakes
- Listing ideas as they come to mind.Ten unsorted ideas are harder to follow than eight in four groups, and gaps are impossible to spot.
- Using buckets that overlap, such as "pricing" and "revenue per customer" with food in both.Say what each bucket holds so every idea has one home.
- Ending without a view.A brainstorm in a case still needs a line on which ideas to pursue first and what makes them better than the rest.
- Giving ideas that fit any business, like "advertise more" or "open new locations".Strong ideas use what is particular to theaters, such as empty weekday seats.
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