BCG's online case (Casey), and how to prepare

BCG Casey is the chatbot that runs BCG's online case, a timed business case you solve alone on your laptop before the live case interviews. BCG Mexico's careers page gives it the name. BCG's candidate guide describes 8 to 10 questions in 35 minutes, then a one-minute video answer. For the live cases after it, Soreno, an AI voice interview practice app for consulting, investment banking and other finance candidates, runs AI case interviews out loud. Start your free week.

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  • A case with a chatbot. You work through one business case alone, guided by a chatbot that BCG Mexico calls Casey.
  • 8 to 10 questions. Multiple choice, short answer and fill-in, in about 35 minutes.
  • Then a one-minute video. Five minutes to read the question, prepare and record your answer, in one take.
  • No going back. Answers are final, and BCG says you won't see your score.
  • Laptop, webcam, calculator. BCG's guide says not to take it on a phone.

How BCG's online case works

BCG's 2024 candidate guide, linked from BCG Mexico's careers page, calls it the Online Case Assessment. It is fully online, taken from home on your own computer and run by a chatbot. The whole session is about 40 minutes.

The case questions

One business case, asked as a series of questions in a chat.

Questions
8 to 10, in a set order
Types
Multiple choice, short answer or fill-in
Time
35 minutes, after a short intro video
Going back
Not possible. Every answer is final

The video answer

A last question about the case, answered on camera.

Window
5 minutes to read, prepare and record
Length
Up to 1 minute
Takes
One attempt only
Start
At least 2 minutes before the timer ends

The practice case

A trial run BCG recommends before the real one.

Where
A link in your invitation email
What it shows
The chatbot and the video screen
Tour
Take Tour time doesn't count against the case
The rules in BCG's guide6 rules
  1. Equipment

    A laptop with a webcam, and a calculator

    Both are required. Don't take it on a phone. Chrome is preferred, with VPN and ad blockers off and an incognito window.

  2. Camera

    Your video is on the whole time

    After you consent, the system records it to catch problems such as more than one face, tab switching, copy and paste or window switching.

  3. One sitting

    The clock keeps running

    If you are logged out, you can log back in with the same email and land where you were, but the time will have passed.

  4. Order

    No review, no changes

    You work through the questions in order. You can't go back to review or change an answer.

  5. Pacing

    A timer and a progress bar

    The bar moves by each question's expected time, not by the number of questions. Before each question you see its number and how many are left.

  6. Video trouble

    Record it on your phone

    If the video part fails, BCG says it still has your results from the questions. Record your recommendation on another device and send it to your recruiter.

What the screens look likeFrom BCG's guide

BCG's candidate guide shows three example screens of the case and explains the timer. In words:

  1. Before you start

    Take Tour

    A Take Tour button walks you through the interface. Time spent reading the guidelines doesn't count against the case.

  2. The case screen

    Chat, question types and your video

    The chatbot asks each question, which is multiple choice, short answer or fill-in. Your own video shows in the top left corner for the whole session.

  3. Top of the screen

    A timer and a progress bar

    The timer shows the time left. Before each question you see its number and how many are left.

  4. Progress bar

    It moves by expected time

    BCG's example: in a 30-minute case, if question 1 should take 3 minutes and question 2 should take 6, the bar moves 10% after question 1 and 20% after question 2.

  5. The last screen

    The video recorder

    The screen shows a 5-minute timer for the whole part and a 1-minute timer for the recording. In those 5 minutes you read the question, prepare, open the recorder, press Start recording and upload your answer.

Your laptop and browserFrom BCG's guide

The technical rules in the FAQ section of BCG's guide.

  1. Browser

    Chrome preferred

    The guide lists Chrome, Firefox or Opera, and also Edge 79 or later and Safari 15.4 or later. Don't use Internet Explorer. An incognito window gives the best results.

  2. Network

    512 kbps upload at least

    Use the strongest connection you can find, with VPN and ad blockers off. On a shaky connection the video can take up to 30 seconds to start.

  3. Webcam

    Close other camera apps

    If the webcam won't connect, close video call apps, then try a reboot, another approved browser or another computer.

  4. Text cut off

    Zoom out

    If you can't see the whole question, zoom out in your browser so it fits on one screen.

  5. Dropped out

    Refresh and carry on

    Your progress is saved. Refresh or reopen the invitation link to return to the same question, within 35 minutes of when the test began.

Terms the guide assumesFrom its glossary

BCG says to prepare as you would for a case interview. Its glossary sets a few defaults.

  1. COGS

    Variable unless stated

    Cost of goods sold counts as a variable cost unless the question says otherwise.

  2. Operating expenses

    Fixed unless stated

    Costs such as marketing and office rent count as fixed unless the question says otherwise.

  3. Profit

    Operating profit

    Unless stated otherwise, profit in the case means gross profit minus operating expenses.

  4. Expected profit

    Weighted by probability

    The glossary works an example: each outcome's profit times its chance, added up. Be ready for a question like it.

  5. Gross profit

    Revenue minus production costs

    What is left after the costs of making and delivering the product, typically the variable costs, come off revenue.

  6. Market share

    By revenue

    A firm's revenue divided by the combined revenue of every business in the industry.

  7. Complements and substitutes

    Goods bought together, or instead

    Complements are used together, so demand for one lifts the other. Substitutes do the same job and can replace each other.

From BCG's online case guide (PDF), BCG Mexico, which links it and BCG on AI in hiring.

What BCG says the online case tests

BCG publishes no rubric. Its office pages describe the online case this way:

  • Problem solving and analysis

    BCG Mexico says the chatbot case simulates a case interview and evaluates your problem-solving and analytical skills. The case can cover any industry or practice area.

  • Numbers and data

    BCG Argentina says it tests quantitative skills, data interpretation, calculations and business logic.

  • Business judgment in words

    BCG Kazakhstan describes a mix of qualitative questions, business logic and analytical problem solving.

  • Your recommendation

    The case ends with a one-minute video giving your final recommendation, BCG Argentina says.

  • Weighted questions

    BCG's guide says scoring varies by question type and each question may carry a different weight. You won't receive your score. BCG doesn't publish a pass mark or how the video is judged.

From BCG Mexico, BCG Argentina, BCG Kazakhstan and BCG's online case guide (PDF).

What each BCG office says

Offices describe the online case in their own words, and some add other tests. Your invitation is the final word on what you take.

United States, undergrad

Online case
About 35 minutes
Who
A select group of applicants
Assessment first
30 to 35 min, due in 48 hours

After the Consultant Career Assessment, a select group takes the online case about two weeks after the deadline. Anyone who has taken it before isn't asked again.

United States, MBA

Online case
About 40 minutes
Who
All, unless Canada is your first office

Every MBA applicant takes the online case except those whose first office choice is in Canada. US, Canada and Mexico applicants also take the assessment.

Mexico

Online case
About 30 minutes
Language
English
Prepare
As you would for a case interview

The Online Case Experience is guided by Casey, a chatbot, and is done in English. Associates take it with the Consulting Career Assessment the weekend after the application deadline.

Argentina

Online case
30 minutes
Video
1 minute
Next
Two or three 45-minute cases

The Online Case Experience tests quantitative skills, data interpretation, calculations and business logic, and ends with a one-minute video of your recommendation.

Sweden, internships

Online case
8 to 10 questions
Reasoning test
80 questions in 30 minutes
Calculator
Not in the reasoning test

Generalist applicants take an online business case of 8 to 10 multiple choice, short answer and fill-in questions plus a video question, and a separate logical reasoning test.

Kazakhstan

Content
Qualitative questions and business logic
Next
An HR interview

The online case is a virtual case experience with a mix of qualitative questions, business logic and analytical problem solving. An HR interview follows it.

Australia and New Zealand

Online case
Invitation after you apply

Eligible applicants are invited to an online case assessment after sending a resume, cover letter and transcript.

From the invitation to the interviews

The order BCG's guide and its US Associate page describe. Your own invitation has the dates.

See each step
  1. The invitation

    An email from HireQuotient

    HireQuotient sends the link on BCG's behalf. Open it within the window the email gives, or it won't be available. In the US, a select group of undergraduates is invited about two weeks after the application deadline.

    BCG: online case guide (PDF)BCG: US Associate roles

  2. Before

    The practice case

    Its link is in the same email. BCG recommends it so the chatbot and the video screen feel familiar.

  3. Start

    Tour, then 35 minutes

    Take Tour shows the interface without using your time. Then the case runs: 8 to 10 questions in order, with a timer and a progress bar.

  4. The end

    The video question

    Five minutes to read it, plan and record up to one minute. Start recording with at least two minutes left. You get one attempt.

  5. After

    Case interviews

    You won't see your score. In Argentina, those who pass go on to a first round of two or three 45-minute case interviews.

    BCG Argentina

BCG does not publish who marks the answers, the pass mark or how many candidates pass.

7 practice prompts in the online case style

Our own wording, not BCG's, built on the question types BCG's guide lists. No answers are printed. Work each one with a calculator and a timer.

Fill in a number3 prompts

A fill-in box takes the final number only, so the units matter.

  1. A meal kit company sells 50,000 boxes a month at $60 each. Food and packing cost $38 a box, and fixed costs are $700,000 a month. What is its monthly operating profit?

    What a strong answer does

    Margin per box times boxes, then minus fixed costs. Write the unit at every step so the box gets dollars, not thousands.

  2. Same company. How many boxes a month does it need to sell to break even?

    What a strong answer does

    Fixed costs over the margin per box, rounded up to a whole box. Then check it against the 50,000 it sells today.

  3. A pilot program has a 70% chance of adding $500,000 of profit and a 30% chance of losing $200,000. What is its expected profit?

    What a strong answer does

    Each outcome times its chance, then add them, with the loss as a negative. BCG's own glossary works one like it.

Pick the best answer2 prompts

Rule out the options the numbers can't support before you pick.

  1. A shampoo brand lost five points of share in two years. You have its share, price and survey charts. What do they tell you?

    What a strong answer does

    One line on what each chart shows, then the single insight that joins them. In a multiple choice version, that insight is usually what separates two close options. Practice it, see a model answer

  2. An airline flies more passengers than last year but earns less. What happened?

    What a strong answer does

    Revenue and cost per passenger, then what moved. Since you can't go back, check the arithmetic before you submit. Practice it, see a model answer

Recommend on video2 prompts

Five minutes to plan and record, one take.

  1. In one minute, tell the CEO which of two cities to launch in first, and why.

    What a strong answer does

    Lead with the city. Give two reasons with a number in each, name one risk and the next step. Practice on a phone timer until it fits.

  2. A coffee chain is opening a new store. How many cups a day does it need to sell to break even?

    What a strong answer does

    Set it up in words, do the math, then say in two sentences whether the target looks reachable. That last part is the video answer in miniature. Practice it, see a model answer

What candidates report, and what BCG says

Not from BCG. Prep sites and candidates describe these things, and they disagree with each other. BCG's own guide is the one to trust where they differ.

  • “Candidates report a case that opens on structure, then asks for chart reading and math, and ends on a recommendation. BCG's guide lists only the question formats: multiple choice, short answer and fill-in.”
  • “Some prep sites claim wrong answers cost points. BCG's guide says only that scoring varies by question type and each question may carry a different weight.”
  • “Prep sites give lengths from 25 to 35 minutes and 6 to 10 questions. BCG's guide says 8 to 10 questions in 35 minutes, and its office pages give about 30 to 35 minutes. The guide puts the whole session at about 40.”
  • “Some prep sites say the video has one minute to prepare. BCG's guide gives 5 minutes to read, prepare and record a one-minute answer.”
  • “Prep sites estimate pass rates. BCG publishes none.”

More to prepare with

Where candidates lose points
  • Recording too late

    BCG's guide says to press record at least two minutes before the five-minute timer ends. There is one attempt.

  • Rushing to the next question

    You can't go back. A quick check of units and arithmetic before each submit is worth the seconds.

  • Using a phone

    The guide requires a laptop with a webcam and a calculator, and says not to use a mobile phone.

  • Skipping the practice case

    Its link is in your invitation, and it shows you the real chatbot and video screen before the day.

  • Switching tabs

    The camera recording flags tab and window switching and copy and paste. Close everything else first.

  • Missing the window

    The link works only during the time in your email. If it expired, BCG's FAQs say to contact your recruiter for a new one.

How to prepare for BCG's online case

BCG says to prepare as you would for a case interview. The order and timing are our suggestion.

  1. When the email arrives

    Read the guide and note the window

    Check the dates, read BCG's candidate guide once through and do the practice case from the invitation.

    BCG: online case guide (PDF)BCG: application FAQs

  2. Daily

    Case math with a calculator

    Margins, break-even, percent change and expected value, timed. The calculator is allowed here, so the risk is setup and units, not arithmetic.

    Free case math drillsFree market sizing practice

  3. Daily

    One-minute recommendations

    Record yourself giving a recommendation in one minute, with a five-minute timer for planning. Lead with the answer, two reasons, one risk.

  4. Each week

    Full cases out loud

    The online case is a case interview in chat form, and the live interviews follow it. Run full cases with a partner or an AI interviewer and follow BCG's do and don't lists.

    BCG: case interview preparationFree sample case, no sign-upAI case interview practice

  5. The day before

    Set up the laptop

    Webcam working, calculator on the desk, Chrome updated, VPN and ad blockers off, video call apps closed and a stable connection.

Practice the online case, then the live ones out loud

Soreno's online case practice runs one business case as a chat: questions on a clock, exhibits to read, answers you can't change, then a written recommendation. The case and the marking are Soreno's own, and Soreno isn't affiliated with BCG. After it, the AI interviewer runs BCG-style cases by voice.

Questions people ask

What is BCG Casey?

The chatbot that guides you through BCG's online case, by the name BCG Mexico gives it. BCG says the case simulates a case interview and evaluates your problem-solving and analytical skills.

Is Casey the official name?

BCG's US pages call it the online case, and its candidate guide calls it the Online Case Assessment. BCG Mexico's page is where the chatbot is named Casey.

How long is the BCG online case?

About 35 minutes for US undergraduates and about 40 for US MBA applicants. BCG Mexico and Argentina say about 30. The candidate guide gives about 40 minutes in all: an intro video, 35 minutes of case and the video question.

How many questions are there?

8 to 10, BCG's guide and its Sweden page say, as multiple choice, short answer or fill-in, followed by one video question.

Can I use a calculator?

Yes. BCG's guide lists a calculator as required, along with a laptop with a webcam.

Can I go back and change an answer?

No. The guide says all answers are final and you work through the questions in order.

Do I need business knowledge for Casey?

Some. BCG's guide says to prepare as you would for a case interview and that some business knowledge will be required, and it includes a glossary of terms like gross profit and market share. BCG Mexico says basic familiarity with business concepts helps but isn't mandatory.

Is there negative marking in the BCG online case?

BCG doesn't say so. Its guide says scoring varies by question type and each question may carry a different weight, and that you won't see your score. Prep sites that describe points taken off for wrong answers are not quoting BCG.

Can I retake the BCG online case?

BCG's US Associate page says candidates who have taken the online case before won't be asked to take it again. BCG Mexico says that if you can't finish it in your window, you can take it in the next recruiting window, which may be months away.

Can I pause the online case?

No. BCG's guide says to do it in one sitting, since the timer keeps running even if you are logged out. If you drop out, refresh or reopen the link to return to the same question, but the time will have passed.

Which browser should I use?

Chrome, BCG's guide says, in an incognito window with VPN and ad blockers off. It also lists Firefox, Opera, Edge 79 or later and Safari 15.4 or later. Not Internet Explorer, and not a phone.

What language is the online case in?

BCG Mexico says its online case is done entirely in English. Other offices don't say, so check your invitation.

Is the online case scored, and will I see my score?

You won't see it. BCG says scoring varies by question type and each question may carry a different weight. It doesn't publish a pass mark.

Who gets the online case?

In the US, a select group of undergraduate applicants and every MBA applicant except those whose first office is in Canada. US undergraduates who took it before aren't asked again. Other offices set their own rules.

What if my link has expired?

BCG's FAQs say to contact your recruiter, who can send a new link with its own dates.

Can I use AI?

BCG says AI is fine for practicing interview questions and that it never uses AI to make hiring decisions. During the case, your camera recording is used to catch tab switching and copy and paste.

Is Soreno affiliated with BCG?

No. Soreno is an independent practice tool and is not affiliated with, endorsed by or sponsored by Boston Consulting Group or HireQuotient.

How can I do BCG Casey practice before the real assessment?

BCG includes a link to an official practice case inside your assessment invitation email so you can get comfortable with the chatbot and video recorder before your formal timer starts. Beyond that interface check, BCG advises preparing just as you would for a live case interview by practicing business cases, calculations, and recommendations.

What happens if my HireQuotient link expires or the video recorder fails?

If your HireQuotient link expires before you take the test, BCG's application FAQs state that you should contact your recruiter to receive a new email with an updated assessment link and reset timeline. If you cannot record the final video on the platform, BCG retains your test results and advises self-recording the answer on your phone and emailing it to your recruiter.

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