A US coffee chain is considering opening in India. How would you approach it?

See this answer go from 50 to 90

Example answer

50/100

India has over a billion people, so I think the opportunity is huge and they should go in. I'd split this into four questions. One, is there enough demand?

Two, who's already there?

Three, can the store economics work? I'd look at revenue and costs per store.

Four, how should they enter? They could own the stores, franchise, or do a joint venture. I'd go through those and then make a recommendation.

What holds it back

It decides before it analyzes. "The opportunity is huge and they should go in" rests on population alone, and the four questions that follow are only headings with nothing under them.

What the interviewer listens for

  • Do you ask what the chain wants from India before giving a view?
  • Do you size demand on who can afford the product, not on population?
  • Do you get to store-level economics and the choice of entry model?
  • Do you say which question matters most and start there?

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