A recap
Walks back through the case in the order you did it.
- Opens with
- "So first we looked at..."
- Leaves out
- What to do on Monday
End a case by stating your recommendation first, then two or three reasons with numbers, one main risk and one next step, in about a minute. Dartmouth's career center tells candidates to always give a concrete recommendation and name the barriers or risks to it. BCG says there isn't always a single right answer, so what counts is a clear position you can defend. We build Soreno, an AI voice interview practice app. Try a close on our free profitability case with no sign-up, then compare it with the worked close below.
Updated
Dartmouth's career center says to always end with a concrete recommendation and the barriers or risks to it. A guide by a Leland coach, republished on BU Questrom's career center blog, says to close on a top risk and one specific next step, and to practice the summary out loud in under two minutes. The same guide says to lead with your recommendation, not build up to it, and the timings below are ours. A synthesis is not a recap of what you did. It is what the client should do, and why.
Walks back through the case in the order you did it.
Says what to do, then gives the proof.
Skyline Air, an invented regional airline, asks whether to launch a new route. You have found 150 seats a flight, a 70% load factor, a $180 fare, 2 flights a day for 360 days, $17,000 of cost a flight and $3 million up front. All invented by Soreno for practice.
The answer, 10 seconds
"Skyline should launch the route." No build-up. If the interviewer stopped you here, they would know where you landed.
The reasons, 30 seconds
"First, it makes money: 720 flights a year at $18,900 of revenue a flight is $13.6 million, against $12.2 million of cost, so $1.4 million a year. Second, it pays back fast: the $3 million up front comes back in about 2.2 years."
The risk, 10 seconds
"The main risk is demand. The route breaks even at a 63% load factor and we're assuming 70%, so there's little room."
The next step, 10 seconds
"Next, I'd start with one daily flight for six months and only add the second if load stays above 63%."
Both use the same numbers. Only one sounds like advice to a CEO.
Weak
"So we looked at revenue and costs, and the revenue was $13.6 million and costs were $12.2 million. There are some risks around demand and competitors. It could work, but it depends, and I'd want more data before deciding."
Strong
"Skyline should launch the route. It earns $1.4 million a year and pays back $3 million in about 2.2 years. The main risk is demand, since it breaks even at a 63% load factor against the 70% we assume. So I'd start with one daily flight for six months, and add the second if load holds."
Most guides stop at the close. Here is what we'd ask next, and the answer we'd want.
On the risk
"Then each flight loses money, because break-even is 63%. That's why I'd start with one flight a day and set a date to check it, so we find out cheaply."
On the reasons
"It could. At a 70% load the fare can only fall to about $162 before a flight stops covering its cost, so I'd want to know how likely that is before adding the second flight."
On missing data
"Because the client needs a decision. I'd say what I'd do on what we know, and name the one fact that would change it. Saying it depends leaves them where they started."
From Dartmouth Center for Career Design: case interview guidelines, Leland guide on BU Questrom's career center blog and Cornell: case interviewing.
BCG says there isn't always a single right answer and that what matters most is how you approach the problem and the quality of your reasoning. McKinsey says there is not one logical solution. So the close is judged on these, in our experience.
One clear answer you'd stand behind. If the case is close, pick and say what would change your mind.
Cornell's guide says to explain what case facts led to your conclusion. Use the numbers you found, not general points about the industry.
Cornell also says to stay concise: if asked for the top two issues, give two. Leave out the analysis that didn't change the answer.
Dartmouth asks for barriers or risks. A Leland guide on BU's career blog adds one specific next step, such as a pilot test or due diligence.
From BCG: case interview preparation, McKinsey: interviewing and Cornell: case interviewing.
Soreno's own questions. Work each one, then give your close in about a minute. Under each is what a strong close does.
The easiest close to practice: pick a side.
You've finished the analysis and the CEO walks in. What do you tell them?
Gives the answer in the first sentence and is done in about a minute. Practice it, see a model answer
Should a manufacturer build a second factory?
Says yes or no, then gives demand against capacity and payback. The risk is demand falling short. Practice it, see a model answer
Should a company make a key component itself or keep buying it?
Picks one and gives the cost per unit both ways, plus the volume at which the answer flips. Practice it, see a model answer
Close on the cause and the fix, not the analysis.
A grocery chain's profits are down 20%. What should it do?
Names the one cause that explains most of the drop, then the fix and what it's worth. Practice it, see a model answer
An airline is carrying more passengers but making less. What's your advice?
Says which of revenue or cost per passenger moved, and what to change first. Practice it, see a model answer
A streaming service's churn has doubled. What do you recommend?
Leads with who is leaving and why, then one action with its expected effect. Practice it, see a model answer
Say what you'd drop as well as what you'd pick.
One of your client's three divisions is losing money. Fix it, sell it or close it?
Picks one, says why the other two lost and what else breaks if the division goes. Practice it, see a model answer
A gym chain wants to double revenue in five years. How?
Ranks the options by how much of the gap each closes and says which to start with. Practice it, see a model answer
A coffee chain is thinking about entering India. What's your advice?
Gives a go or no-go, the number behind it and the first market to test. Practice it, see a model answer
The ones we hear most in practice cases. The last comes from Cornell's guide.
The interviewer was there. Start with the decision, not with what you looked at first.
Give the answer you'd act on with today's facts, then say the one fact that would change it.
Two or three reasons land. Six sound like you can't tell which ones matter.
"It's profitable" is weak. "It earns $1.4 million a year" gives the interviewer something to weigh.
"Do more research" says little. Name the test, who does it and what result would stop the plan.
Cornell's guide says that if your answer seems flawed, go back and reevaluate it. Better now than after you've recommended on it.
Soreno's AI interviewer runs a full case by voice, asks for your recommendation, pushes back on it and scores how you closed. Start your free week.
State your recommendation first, give two or three reasons with numbers from the case, name the main risk and finish with one next step. Dartmouth's career center tells candidates to always give a concrete recommendation and the barriers or risks to it.
We aim for about a minute. A Leland coach's guide on BU Questrom's career center blog suggests practicing the summary out loud in under two minutes.
A summary recaps what you did. A synthesis says what the client should do and why, using only the findings that changed the answer.
Decide anyway on what you know, and name the one fact that would change your answer. There isn't always a single right answer, BCG says, so a clear, reasoned position is what counts.
Usually not one. BCG says there isn't always a single right answer, and McKinsey says there is not one logical solution. Reasoning is what's judged.
Yes, one or two at most. Dartmouth's guidance asks for barriers or risks, and a Leland guide on BU's career blog asks for a top risk and a specific next step.
Yes, in our experience. After each exhibit or calculation, say in one line what it means for the question. Then the final close is mostly already said.
In our experience, yes. Ask for 30 seconds to pull your thoughts together, write the first sentence and pick your numbers. A short pause beats a rambling start.